Bringing you the highest quality materials, Monique is designed to elevate your everyday look with elegance and class.
Don't love it? No problem. Returns are allowed within 30 days of purchase.
To be eligible for a return, goods must be received within 30 days of purchase, unused, be in sellable condition, with all original packaging.
To complete your return, we require a receipt or proof of purchase.
We will not accept or return back any item not in its original condition or is damaged or missing parts for reasons not due to our error.
Customers are responsible for the shipping costs of all return or exchange products unless due to our error in order fulfillment.
Shipping costs are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your order is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@ryansimkhaieyeshop.com.
We only replace same items if they are defective or damaged. If you need to exchange for a different item, please send us an email at hello@ryansimkhaieyeshop.com to let us know what style you would like to exchange it with.
You are responsible for the reoccurring shipping of the item.
To return your product, you should mail your product to: 324 S. Beverly Dr. Suite 190, Beverly Hills, CA 90212 USA
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $45, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.